Frequently Asked Questions

BluePrint refers to the department within YPPS that manages the University’s Copier Rental Program. All student printers are leased through YPPS and are considered BluePrint printers.

PaperCut is a print management application that resides on all BluePrint student printers. Using Papercut software or Papercut’s Web Print are the only way to print to BluePrint student printers.

YPPS’s PaperCut application provides secure print release functionality, print cost savings, and paper waste reduction. PaperCut also supports Yale University’s Office of Sustainability energy and resource reduction efforts.

BluePrint printing is available to all students from the many Blueprint clusters around campus or a student can download the Papercut client and install it on their own computer.

Printing at Yale needs to be on the Yale network. Wireless devices are required to use YaleSecure. Off-campus printing can be done using VPN but print jobs are only held for 12 hours.

Students can also go to their Papercut User Page and Web Print from a browser.

The BluePrint PaperCut application provides print cost savings and paper waste reduction by offering secure print release capability. PaperCut also supports Yale University’s Office of Sustainability, energy and resource reduction efforts.

Papercut Mobility allows students to print and release from a BluePrint queue using an Android or iOS mobile device. This feature allows for driverless printing and touchless releasing of jobs from a designated BluePrint printer.

Web Print is a PaperCut web-based solution for driverless printing. It gives users easy access to print Microsoft Office, PDF, and image files directly from the browser on their own devices without the need to install printer drivers or software. PaperCut’s Web Print is a good solution for print jobs with files that are smaller than 100MB, documents without password security, and the output doesn’t require special features such as stapling or punch holes.

The PaperCut software is client installed and better suited for printing big files, high volumes, and jobs needing driver specific print features.

PaperCut Mobility allows students to print and release from a BluePrint queue using an Android or iOS mobile device. This feature allows for driverless printing and touchless releasing of jobs from a designated BluePrint printer.

At the Welcome Screen on the device, authenticate by touching your Yale ID to the Prox card reader. You can also authenticate by typing your Netid and Password on the device touchscreen keyboard.
 

The BluePrint queues are global print queues set up for Hold and Release. This means the global queue will show as being in a  ‘Paused’ state holding your print job until you swipe your Yale ID at the Prox card reader attached to the printer where you want to release the job.
 

To accommodate printing needs we have increased the Papercut Printing timeout from 4 hours to 12 hours. 

The current rates for student printing and copying are:

• B&W = $ 0.08 per image for the 1st side and $ 0.04 per image for the 2nd side.
• Color = $ 0.25 per image for each side.
• Scanning is Free.
  
   

If you are graduating and/or leaving Yale and would like to request a refund of the balance in your PaperCut User account:

• Send an email to blueprint@yale.edu requesting a refund of the balance in your account.
• Please include your NetID and phone number
   

To request a refund for a print job, do the following:

• Log into your PaperCut user page(Link is external) (Link opens in new window)
• Click the “Recent Print Jobs” link in the left menu
• In the Status column on the right click “request refund”. 
• You will be brought to the “Refund Request” page. Type the reason for the refund request in the text box, then hit Send. 
• The more descriptive the reason, the better the issue can be serviced so it doesn’t happen again.
   

If you obtained a new or replacement Yale ID, it takes approximately 24 hours for the badge information to reach PaperCut. If, after 24 hours your Yale ID still does not work at a printer, email BluePrint@yale.edu. In the interim, you can enter your credentials directly on the printer.

A PaperCut Print Server is a server that hosts the PaperCut print management software, which is used to manage and monitor printing activities across an organization. Here are some key features and functions of a PaperCut Print
Server:
Print Job Management:
The server manages print jobs sent from user devices, holding them in a queue until they are released by the user at a designated printer 1 .○
1.
Secure Print Release:
It provides secure print release functionality, ensuring that print jobs are only released when the user authenticates at the printer, typically using a Yale ID or NetID and password 1 2 .○
2.
Cost Tracking and Allocation:
The server tracks printing costs and allocates them to user accounts or departmental budgets, helping to manage and reduce printing expenses .○
3.
Usage Monitoring:
It monitors and reports on printing usage, providing insights into print volumes, user activity, and potential areas for cost savings .○
4.
Driverless Printing:
PaperCut Print Server supports Web Print, a driverless printing solution that allows users to print documents directly from their browser without needing to install printer drivers 1 .○
5.
Environmental Sustainability:
The server helps reduce paper waste by implementing features like double-sided printing by default and automatically purging print jobs that are not released within a specified time frame 2 .○
6.
For more detailed information or specific inquiries, you can contact BluePrint Support at blueprint@yale.edu(Link opens in new window) or call 203-436-9640 3 1 .

In order to use some of Yales websites and features you must be connected to the Yale Secure Wifi  connection, hard wired to the Yale network or use the Yale VPN. Most of these issues are caused but the computer is simply connecting to another internet connection such as YaleGuest Wifi connection.